Retail: Unplugged

Unlocking eCommerce Trends: Top Merchant Insights

Retail NZ

Robert Levy, Head of Marketing & Sustainability at New Zealand Couriers talks us through key findings in the 2025 Merchant eCommerce Insights Report.  Learn about customer expectations and preferences around delivery and returns, along with the number of channels customers use prior to making a purchase. We also discuss how technology is shaping ecommerce, enabling you to provide a better customer experience. 

Merchant 2025 eCommerce Insights Report

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