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Retail: Unplugged
Championing the New Zealand Retail Sector
Podcasting since 2023 • 32 episodes
Retail: Unplugged
Latest Episodes
Economic Update 2025
Satish Ranchhod, Senior Economist at Westpac shares his views on the outlook for the NZ economy in 2025. We discuss consumer confidence, mortgage refixing and which regions around New Zealand will likely see a boost in retail spending. Overseas...
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8:34
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Empowering Retail: Managing Business Changes with Your Team
In the changing world of Retail, businesses sometimes need to close or restructure. Join us as we discuss how to manage business changes with your team with Retail NZ’s HR advice specialist Yevgenya Chityan. Discover what a change process is an...
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13:47
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Empowering Retail: Mastering 90-Day Trials
Yevgenya Chityan from Retail NZ’s Advice Service shares her advice on how to use the 90-Day trial clause successfully. She covers specific requirements to ensure the trial period is legally valid, common issues and the importance of provi...
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11:50
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Surcharging & Customer Experience
In this episode we discuss the hot topic of retail surcharging with Sean Carney from Mastercard. Sean outlines historical and current industry guidelines and shares his thoughts on what changes are needed to improve the customer experienc...
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12:34
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Empowering Retail: Making Peak Season Distribution Easy
Join us as we speak with seasoned logistics expert Rob Levy from NZ Couriers. Rob shares his top tips to ensure your peak season parcels reach your customers in one piece and on time! Ticketing systems, addresses, packaging and courier pick up ...
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10:35
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