Retail: Unplugged
Championing the New Zealand Retail Sector
Episodes
21 episodes since 2022
Visa: The Evolution of e-Commerce
In the third and final episode in this series we chat with Anthony Watson from Visa about the emerging technologies and trends in e-commerce. We look at the average website attention span, discuss the three core principles for creating th...
September 12, 2024
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11:13
Financial Wellbeing 2: Smarter Debt Management
Learn about consumer debt, and ways to manage and consolidate your debt with Warren Ngan Woo (Wazza) from Westpac. In this episode we discuss: What is consumer debt? When is debt consolidation a good option? &nb...
September 05, 2024
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11:10
Retail Crime Update
Recorded 29 August 2024, Matt Tierney, Manager of the Police National Retail Investigation Support Unit, updates us on the current retail crime situation. This episode covers:Best practice advice for sellers of vapes an...
August 29, 2024
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9:08
Foodstuffs’ Journey Towards Sustainability
Join us as we delve into the world of sustainability with Sandy Botterill from Foodstuffs New Zealand. Sandy shares their approach and makes suggestions on how SMEs can engage with their own stakeholders to develop an action plan to effec...
August 22, 2024
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14:36
Westpac NZ Economic Overview August 2024
Join us as we discuss Westpac’s updated economic overview with Senior Economist Satish Ranchhod. Released August 2024, we look at where Westpac believes interest rates are headed, what the implications could be for retailers and how this ...
August 15, 2024
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8:58
Visa Update: Emerging fraud trends and technology
Our conversation with Anthony Watson from Visa continues. In this episode we discuss brute force aka enumeration attacks, and pig butchering scams. Learn how to avoid triangulation fraud and reduce your risk of gift card fraud. We a...
August 08, 2024
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11:43
Inspiring Women in Retail: Renee Rowland
Join us as we speak with Renee Rowland, the Association Manager of Booksellers Aotearoa New Zealand, about her career journey. Renee followed her passion, opening two small independent bookstores in the South Island after returning from t...
August 01, 2024
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12:56
Financial Wellbeing 1: Managing Expenses & Budgeting
Join us as we discuss ways to budget and manage your expenses with Warren Ngan Woo (Wazza) from Westpac. In this episode we discuss: Why budget and set a money plan? What money planning apps are out there?&n...
July 26, 2024
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12:59
Visa Update: Scams, Fraud and AI
Learn how to protect your business, reputation and customers. We chat with Anthony Watson from Visa about scam statistics, fraud solutions and best practices using secure payment technologies.
July 19, 2024
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13:31
Counterfeit Currency Update
Wondering how to check for counterfeit currency? In this episode, Barry O’Neill from the Reserve Bank shares advice on this tricky topic. We discuss: the current counterfeit note situation around the motu and wh...
June 26, 2024
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7:31
June 2024 Retail Crime Update
Matt Tierney, Manager of the Police National Retail Investigation Support Unit, provides a retail crime update. We cover: criminal incidences update and statistics best practice...
June 20, 2024
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13:28
Post Budget Review: Any positive news for retailers?
Join us as we chat with Westpac Senior Economist Darren Gibbs about the Coalition Government’s first Budget and whether it will restore confidence to the market. Which demographic is still spending? Where are tax ...
June 13, 2024
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11:29
Playing music in store: Set the scene encouraging customers to stay
Music is so emotive and can really enhance your in-store experience. Discover how it can set the scene and encourage customers to stay and purchase. Learn about music curation and licensing with OneMusic’s Greer Davies.
June 06, 2024
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8:45
What would Digital Currency mean for New Zealand?
Ian Woolford of the Reserve Bank of NZ explains the digital currency consultation. Discover why and how it would work and how you can have your say. He also gives an update on the Cash in Rural Towns trial.
May 30, 2024
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11:08
e-Commerce Consumer Insights with NZ Couriers
What does online buying behaviour look like in 2024? Learn about consumers’ checkout preferences and how you can minimise cart abandonment. We also have tips on shipping and return policy preferences.
May 16, 2024
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9:36
Playing music in store: Learn about licensing requirements
Whether it be via the radio, Spotify, YouTube or even live musicians — you must have legal permission to play music in your store. Here’s what you need to know about getting a licence to play music on your premises.
May 09, 2024
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8:48
Retail crime update with Matt Tierney from NZ Police
Join Matt Tierney, Manager of the Police National Retail Investigation Support Unit (NRISU), and Retail NZ Chief Executive Carolyn Young as they discuss the retail crime situation. Learn regional trends and statistics, along with tips for deter...
May 05, 2024
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10:29
Coffee break update: What’s the economy doing this year?
Grab a coffee and take 10 minutes to find out what the economy has in store for retailers this year. Retail NZ Chief Executive Carolyn Young gets the latest outlook from Satish Ranchhod, Senior Economist at Retail NZ’s Strategic Partner, Westpa...
March 10, 2024
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9:58
The road less traveled- making courier services more efficient and sustainable
Join Rob Levy, Head of Marketing and Sustainability, New Zealand Couriers and Carolyn Young, Chief Executive, Retail NZ, as they talk about making courier services more efficient and sustainable. This podcast covers: ...
July 27, 2023
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35:44
Consumer attitudes to data sharing; bridging the digital confidence-divide
In this episode we have Greg Harford (Chief Executive, Retail NZ) interviewing Riaz Nasrabadi. Riaz is the Head of Data and Risk Products for Visa Australia, New Zealand, and South Pacific. They’ll talk about local consumer...
July 12, 2023
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Season 1
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Episode 2
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16:45
Making A.I vertising work for your business
Welcome to Retail: Unplugged – a podcast where we interview industry experts and thought leaders share their wisdom and experiences. Join us as we explore the dynamic world of retail, uncovering the latest trends, insights, and strategies that ...
July 06, 2023
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Season 1
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Episode 1
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23:22