Today, Sussan Ockwell from The Induction Company unpacks one of the most overlooked, but most powerful, tools in retail success: employee induction. If you’ve ever felt like new hires are slipping through the cracks, this episode is for you.

Retail workers in New Zealand are facing rising safety risks. Scott Harris from Workforce Resilience joins us to unpack the challenges, and share expert insights on de-escalation and armed robbery response.Learn about essential train...

What does it take to build a team that thrives on purpose, performance, and fun?Emily Harris from LSKD shares how the Aussie sportswear brand creates a high-performance culture that people love being part of.From daily habits to team tr...

In today’s episode Sussan Ockwell, Director of The Induction Company, tackles a challenge that’s costing retailers every year: staff turnover. Why are so many employees walking out the door—and what can be done to stop the revolving door?

Are the products you sell safe? Do you know what to do if a product is recalled and the manufacturer has gone out of business? Ian Caplin, Principal Advisor with the Ministry of Business, Innovation and Employment’s Consumer Protection team ans...