Empowering Retail
Championing the New Zealand Retail Sector
Empowering Retail
Latest Episodes
Empowering Retail: Managing Health Issues at Work
Managing an employee with health issues can be one of the toughest challenges for retail employers. Knowing what to do early can make all the difference. In this episode, our HR partner People and Culture share practical steps to support your t...
Empowering Retail: Why Loyalty Beats Discounting
Discounting might drive short-term sales, but is it costing you long-term profit? In this episode John Norrie from Tranxactor unpacks why loyalty members spend more, return more often, and how smarter loyalty strategies can deliver sustainable ...
Empowering Retail: Managing and motivating Gen Z in the workplace
Gen Z is reshaping the retail workplace – but many employers are not sure how best to engage and motivate this next generation. In this episode, our HR partner People and Culture shares practical tips on what Gen Z really values at work, how to...
Empowering Retail: Generative AI vs Agentic AI
AI is evolving fast - but what’s the difference between tools that create content and those that can actually take action? In this episode, Annexa and Oracle NetSuite break down both generative AI and agentic AI in simple terms, and how retaile...
Empowering Retail: Turn Transactions into Loyalty
Loyalty doesn’t have to be complicated. In this episode, we’re joined by Tranxactor to unpack how Kiwi retailers can deliver seamless loyalty, gift cards, and POS integrations without the overwhelm. Whether you’re a single store or scaling fast...